Who We Are and What This Covers

LumixFusion operates from Thailand and provides capital allocation education and financial planning services. This policy explains how we collect, use, and protect your personal information when you visit our website, sign up for our programs, or interact with our services.

This policy applies to all information we collect through lumixfusion.com, our educational programs, email communications, and any related services. When we say "personal information," we mean any data that can identify you as an individual.

Information We Collect

We collect information in several ways, and we want to be completely transparent about what we gather and why:

• Contact details you provide when registering for programs or reaching out to us
• Financial information relevant to your learning goals and risk assessment
• Website usage data including pages visited and time spent on our platform
• Communication records from emails, phone calls, and program interactions
• Educational progress and assessment results from our training programs
• Device information and IP addresses for security and analytics purposes

How We Use Your Information

Your information helps us deliver better educational experiences and maintain our services. Here's exactly what we do with it:

• Provide personalized capital allocation education and financial planning guidance
• Send program updates, educational materials, and important service notifications
• Improve our website functionality and develop new educational content
• Comply with Thai financial education regulations and legal requirements
• Analyze learning patterns to enhance our curriculum and teaching methods
• Provide customer support and respond to your questions or concerns

We never use your personal information for automated decision-making that could significantly affect you without giving you the chance to review and challenge those decisions.

Your Rights and How to Exercise Them

Under Thai personal data protection laws and international best practices, you have several important rights regarding your personal information:

To exercise any of these rights, simply email us at contact@lumixfusion.com with your request. We'll respond within 30 days and verify your identity before taking action.

Data Security and Protection

We take data security seriously and implement multiple layers of protection to safeguard your information:

• SSL encryption for all data transmitted between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Access controls ensuring only authorized staff can view your information
• Secure data centers with physical security measures and backup systems
• Employee training on data protection and confidentiality requirements
• Incident response procedures to address any potential security breaches quickly

Data Retention and Deletion

We don't keep your information forever. Here's how long we retain different types of data:

After these periods, we securely delete your information unless we have a legal obligation to keep it longer. You can always request earlier deletion if you no longer want to use our services.

International Data Transfers

While we primarily operate in Thailand, some of our technology partners and service providers are located in other countries. When we transfer your data internationally, we ensure it receives the same level of protection through:

• Contractual agreements requiring equivalent data protection standards
• Transfers only to countries with adequate data protection laws
• Regular monitoring of our international partners' security practices
• Your explicit consent for transfers when required by law

Third-Party Relationships

We work with carefully selected partners to provide our services, but we never sell your personal information to anyone. We may share limited data with:

• Technology providers who help us run our website and educational platforms
• Payment processors for handling course fees and program payments
• Analytics services to understand how our website is used (with anonymized data)
• Legal authorities when required by Thai law or to protect our rights

All our partners must agree to strict data protection requirements and can only use your information for the specific services they provide to us.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll:

• Email you about important updates if you're a registered user
• Post the updated policy on our website with a clear effective date
• Highlight major changes in plain language
• Give you time to review changes before they take effect

We encourage you to check this page periodically to stay informed about how we protect your information.